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Warranties

At Western Elements, we work with trusted vendors to bring high quality decking and home improvement products to our customers. Each product is backed by the manufacture's warranty, ensuring our customers receive the best in both materials and craftsmanship. Please refer to the specific vendor's warranty for repairs, coverages, and replacements.

RDI

London Aluminum Railing Warranty

VersaRail Aluminum Railing Warranty

Series Y Aluminum Railing Warranty

Transition Aluminum Railing Warranty

Aluminum ADA Handrail Warranty

Fortress Building

Railing Product Warranty

Trex

Trex® Decking, Fascia & Cladding Limited Warranty

Trex® Fasteners Limited Warranty

TimberTech

TimberTech Advanced PVC Decking Fade & Stain Limited Warranty – Harvest, Landmark and Vintage Collections

TimberTech Advanced PVC Decking Limited Lifetime Product Warranty – Harvest, Landmark and Vintage Collections

TimberTech Composite Fade & Stain Limited Warranty – Legacy, Reserve, Terrain+, Terrain, Prime+, Prime and Premier Collections

TimberTech Composite Product Limited Warranty – Legacy, Reserve, Terrain+, Terrain, Prime+, Prime and Premier Collections

TimberTech Composite Fade & Stain Limited Warranty – Classic Collection

TimberTech Composite Product Limited Warranty – Classic Collection

TimberTech ReliaBoard Decking Limited Warranty

TOPLoc, FUSIONLoc, SIDELoc CONCEALoc & Cortex Fastening Systems Limited Warranty

Pella

Wood Windows and Patio Doors/Warranty

Fiberglass Windows and Patio Doors/Warranty

Vinyl Windows and Patio Doors/Warranty

Simonton

Simonton 5500 Product Warranty

Simonton 5050 Product Warranty

Simonton StormBreaker Plus Product Warranty

Simonton Asure Product Warranty

Simonton 9800 Product Warranty

Simonton Limited Lifetime Warranty

Simonton West Product Warranty

Simonton Verona Product Warranty

ComfortSmart, HarborLight & Premier Patio Door Warranty (Purchased after 7/28/24)

ComfortSmart, HarborLight & Premier Patio Door Warranty (Purchased after 7/28/24)

Five-Star Reviews

Reviews

See What Our Customers Are Saying:

We had a really frustrating situation after another company completely messed up our deck, and these guys stepped in and fixed everything the right way. The difference in quality and attention to detail was night and day. They were honest, reliable, and actually cared about getting it done correctly. We’re so grateful we found them and would absolutely recommend them to anyone.

Shay P.

We had some exterior stairs replaced by Western Elements. Karen, Joe and Mason were such a pleasure to work with. They were very conscientious about the quality of their materials and labor. The outcome was beautiful and far better than we had hoped for. We highly recommend this great company!

Bob M.

Joe is amazing- He did a wonderful job building our deck. He was extremely communicative, the job was done quickly and most importantly, he treated us like family. Western Elements is a small business, and the finished product rivals the work of any larger construction company. I would recommend Western Elements to anyone looking to build a new, beautiful, safe deck.

Madeline S.

Western Elements rebuilt a deck with roof addition for us. They were professional, communicative, and had great workmanship, always respectful of our property and us. They treated the project as equally important to themselves as it was to us. We are thrilled with our new deck, grateful to Joe and Mason for the fantastic workmanship, and grateful to Karen for her attention to the details in the documentation. We would highly recommend them to our friends and family and will hire them For future projects without hesitation.

Shannon G.

Great service, great people and great price. I was lucky to find this family owned business in my pursue for a deck building company. Joe made us feel at ease about the process, assisted us in developing a concept and exceeded our expectation with the quality of the finished product. His sons -Mason and Logan- where pleasantly professional and masters of their craft. I strongly recommend them and will keep their business card for future projects.

David F.

Our backyard Trex deck was getting close to 30 years old, built with old materials and technology. We did some research and called Western Elements. This is primarily a family operation. Joe came out and we envisioned a replacement with his help. We were not in a huge hurry. We got on the schedule and soon enough, it was time. Joe, his son Mason, and sometimes another fully capable helper did every thing themselves. These guys are METICULOUS! We now have a new deck, new pergola, and covered patio that looks way beyond what we thought. We have not seen contractors as conscientious and dedicated as Western Elements. Extremely pleasant to work with. I really wish we had other projects for them to work on. There is a solid reason why they get 5 star reviews.

Scott E.